Privacy Policy

Privacy Policy

  1. Introduction

Welcome to DoggyKitty.com ("we," "us," or "our"). This Privacy Policy explains how we collect, use, share, and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. By using our website and services, you consent to the terms of this Privacy Policy.

  1. Information We Collect

We collect personal information that you provide directly to us and information collected automatically, such as:

  • Personal Information: Name, address, email address, phone number, payment details, and any other information you provide when making a purchase or signing up for our newsletter.
  • Automatically Collected Data: IP address, browser type, device information, and browsing activities on our website.
  1. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Provide customer support
  • Improve our website and services
  • Send promotional information and updates (if consented)
  • Conduct internal analytics
  1. Legal Basis for Processing

Our legal basis for processing your personal information includes:

  • Performance of Contract: To process your orders and deliver products
  • Legitimate Interests: To improve our services and understand user engagement
  • Consent: For marketing communications (you may withdraw consent at any time)
  • Legal Obligation: To comply with applicable laws and regulations
  1. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party companies that assist in order fulfilment, payment processing, and website analytics.
  • Compliance with Laws: In response to legal requests or to comply with legal obligations.
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, provide functionality, and analyse our website traffic. You may disable cookies through your browser settings, though this may affect site functionality.

  1. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal requirements.

  1. Your Rights

Under UK GDPR, you have rights regarding your personal information, including:

  • Access: Request access to the personal data we hold about you
  • Correction: Request correction of any inaccurate information
  • Deletion: Request deletion of your data under certain conditions
  • Objection: Object to the processing of your data for specific purposes
  • Withdrawal of Consent: Withdraw consent for marketing communications at any time

To exercise these rights, contact us using the details provided below.

  1. Data Security

We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

  1. International Transfers

We may transfer personal information to countries outside the UK. In such cases, we ensure appropriate safeguards are in place to protect your data, in compliance with UK GDPR.

  1. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant changes will be communicated to you.

  1. Contact Us

For questions or concerns regarding this Privacy Policy or your personal information, contact us at:

DoggyKitty.com
[Your Address in the UK]
Email: [Your Contact Email]
Phone: [Your Contact Number]